Shipping and Return Policy
Our warranty is simple. If you are not happy with your product for any reason in the first two weeks, return it for a full refund. If your product breaks during normal use (be straight with us about normal use) and we will replace it at no charge, forever. If you would like to increase or decrease retention on your holster send it back and we will adjust it per your instructions until you are happy with it. Be straight with me and I will be straight with you.
If you need to return something please contact us at email: firstname.lastname@example.org and we will do our best to ensure that your needs are taken care of.
Please note: Shipping and handling charges are not refundable.
By accepting delivery of your order, you acknowledge and agree to the following conditions:
Never place a loaded handgun in a holster without first testing, in an unloaded condition (double-check to make sure the chamber is empty), for proper fit with the handgun. Unless specifically noted JM Custom Kydex holsters are designed to fit factory equipped handguns. The use of grip adapters, laser sights or any other alterations to the frame, or dimensions of the gun itself may cause improper holster fit and negligent discharge. All JM Custom Kydex INC holsters are designed and are made for the specific gun it is molded to. JM Custom Kydex INC holsters made for handguns with lights mounted must be used with that light mounted on gun to insure proper retention. Do not alter your holster in any way, including accommodating a change made to your handgun. This could result in an unsafe fit for your handgun and possible negligent discharge.
It is the user’s responsibility to personally check for holster handgun compatibility using actual products. It is also the user’s responsibility to regularly check the holster and its hardware for proper fit and function. Should your holster become worn, loose, defective, or ill-fitting at any time, cease use immediately and contact JM Custom Kydex INC for warranty coverage instructions.
Great care should be used when handling, storing or transporting firearms or when inserting or removing a handgun from your JM Custom Kydex holster. We strongly recommend a regular practice routine, with an unloaded firearm.